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Delivery & Return Policies

Delivery & Return Policies

Standard Delivery £2.99

Standard Delivery will endeavor to deliver this within 2 working days, however, in busy periods this may take up to 5 working days. 

Next Day Delivery (Monday - Friday) £5.99

All parcels sent on a next day service will arrive the next working day from when they're dispatched. They also come with full tracking. When ordering after midday on a Thursday, your order will be dispatched on Friday, the next working day after this is Monday. You will receive up-to-date tracking & a time slot on the day of delivery.

FREE DELIVERY ON ORDERS OVER £50

International

Please get in touch with the team for quotes on International shipping 

Posting Days

Monday-Friday - Excluding Bank Holidays 

We aim to dispatch all orders placed within 24 hours.

*this is not guaranteed, but we will always try our hardest to make this happen depending on the volume of orders.

If you order on Saturday or Sunday these orders will not be dispatched until the earliest time of Monday.

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging & un-opened. Returns need to be sent to - The Snack Chest, Unit 17, Lea Green Business Park, St Helens, WA9 4TR

REFUNDS 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 10 working days.

SALE ITEMS 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Any non delivery claims must be done so via email within 15 days.